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The Ballers Bank

Refund Policy

Our company maintains a clear policy regarding non-returnable product categories. Certain items, including but not limited to trading cards, are considered non-returnable due to their collectible nature and risk of tampering or duplication. These products are not eligible for replacement or return.

Our policy aligns with the principles of the TikTok Shop Customer Order Cancellation, Return, and Refund Policy, which outlines the responsibilities of sellers regarding order cancellations, returns, and refunds. While TikTok’s policy provides a framework, the following reflects our company-specific rules and procedures:

  • This policy applies to all orders placed through our store in the US.

  • It is not exhaustive and is not intended as legal advice; customers and sellers should seek independent legal counsel for questions regarding applicable laws.

  • This policy is updated periodically. Customers and sellers are encouraged to review our website to ensure they have the most current version.

  • Any product warranties offered by our company are separate from this policy and are presented to customers in accordance with applicable laws.

 

All Sales are final. We do not offer returns. If you have any issue with your order please contact us. We typically respond to all messages within 24 hours. We strive for 100% customer satisfaction.